#15 On library 2.0 and web 2.0

(A train of thought, unedited rant about web 2.0!)I remember reading once that the role of librarians is to make sense of the world of information. This has always been the case and I think it always will. Web 2.0 technology simply provides us with more tools that will enable us to effectively harness the vast matrix of online information. Patrons are always going to need librarians to guide and assist them, just in different ways. The increased digitalisation of information and materials replacing the printed format may allow end users to access a greater ammount of information online from home but also creates greater confusion and no doubt associated anxiety. The physical compartmentalised library (ref, children, fiction etc)has an order and harmony that will continue to be a place of social and emotional engagement, as well as a sanctuary. Yes we will have to bring the services to the patrons via the web with podcasts wikis, blogs etc., but this will just be an added component to the library service. The tactile, physical experience will never go away but it is important to make the library an attractive and comfortable space and follow retail trends in this area. Web 3.0 and 3D virtual visits, avatars...very exciting for all of us. Bring it on!